FREE WHITE PAPER: Human Factors that Impact the Effectiveness of Authentication Systems

Today’s online fraud typically involves the exploitation of human weaknesses, rather than technical vulnerabilities. To secure online systems against such crimes, therefore, an understanding of underlying human weaknesses is necessary; security controls designed without proper attention to human-factors issues are likely to fail the test of time and be compromised via “next generation phishing” and other attacks that exploit human weaknesses. Many human factors problems grow dramatically as time progresses; even mutual authentication systems that appear to work in focus groups run for several weeks may prove entirely ineffective after being deployed in production for several months.

Green Armor’s new white paper explains key human-factors issues in ensuring the effectiveness of mutual authentication and two factor authentication, and explains how inappropriately designed two-factor and mutual authentication systems can easily be compromised with tricks not much different than those currently employed by online fraudsters. Financial institutions seeking to comply with new FFIEC guidelines regarding consumer authentication can greatly benefit from the valuable information within the new report.


To request a free copy of the white paper please send an email to




Green Armor authentication software helps enterprises secure access to online systems from computers and mobile devices by using a unique, patent-pending blend of psychology and technology to deliver "maximum security with maximum convenience," curtailing cybercrimes and ensuring compliance with regulatory requirements (FFIEC, HIPAA, GLB, etc.), while allowing users to continue to enjoy the same simple user experience with which they are already comfortable.

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